Welcome to Kaushalyavikas Mukt Vidyalayi Aani Vyavsay Shikshan Pariksha Mandal (“we,” “our,” or “us”). By accessing or enrolling in our online courses, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By registering on our website and using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

2. Eligibility

You must be at least 18 years of age or have parental/guardian consent to enroll in our courses.

You agree to provide accurate and up-to-date information during registration.

3. Course Access & Use

Access to our online courses is granted only to registered users.

Course materials, videos, and resources are for personal use only and cannot be shared, reproduced, or resold without prior permission.

4. Fees & Payment

All course fees must be paid in full before access is granted.

Fees once paid are non-refundable except under special circumstances at our discretion.

5. Certification

Certificates will be issued upon successful completion of the course and meeting all requirements.

We reserve the right to withhold certification if the user fails to comply with course guidelines.

6. Intellectual Property

All course content, including videos, notes, and digital materials, are our intellectual property.

Any unauthorized reproduction or distribution of content will lead to legal action.

7. Code of Conduct

Users must not misuse the platform, post offensive content, or disrupt the learning environment.

Violation of these rules may result in suspension of access without a refund.

8. Limitation of Liability

We strive to provide accurate and high-quality content, but we do not guarantee specific results.

We are not responsible for technical issues, internet failures, or any losses incurred due to use of our platform.

9. Privacy Policy

Your personal data will be collected and used in accordance with our Privacy Policy.

10. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be updated on our website.

11. Contact Us

For any questions, complaints, or feedback, you can reach us at:

Email: kvspm.edu@gmail.com

Phone: 8788545648

Refund and Cancellation Policy

1. RETURNS

Our return policy lasts 1 day (24 hours) from the date of purchase only for items marked as refundable on the product detail page.

After 24 hours of activation, unfortunately, we cannot offer you a refund.

Returns are applicable only for items listed incorrectly (e.g., missing data, incorrect information, or video content mismatch displayed on the detail page).

Cancellations are not allowed once the purchase is completed.

Each item/service listed is available for a specific subscription period as per your purchase plan. Once the subscription period expires, access to the item will be revoked, and no refund or return will be applicable.

2. REFUNDS

Once your return request is received, it will be inspected within 1-2 business days, and you will receive an email confirming approval or rejection of your refund request.

If approved, your refund will be processed, and the credit will be applied to your original payment method within 7-10 business days. 

For any questions, complaints, or feedback, you can reach us at:

Email: kvspm.edu@gmail.com

Phone: 8788545648

3. LATE OR MISSING REFUNDS

If you haven’t received your refund after 10 business days, first check your bank account again.

Then, contact your bank or payment provider, as it may take additional time for the refund to reflect.

If you’ve done all this and still haven’t received your refund, please contact us at kvspm.edu@gmail.com.

If you wish to switch to a different item, you need to place a new order after requesting a refund (if eligible) from your customer account section. 

4. DE-ACTIVATE / DELETE ACCOUNT

Any KVBoardonline.com user can request to delete or deactivate their account at any time.

Once the account deletion request is confirmed, all associated data will be removed from our system within 7 business days (except data required to be retained by law).